Life can be overwhelming at times. But you don’t have to face life’s challenges alone.
Please note that the on-site EAP counselor listing by location is accessible only by those employees using the JPMorgan Chase network.
It’s okay to ask for help to take care of your well-being. If you’re facing a personal issue, get help right away, before the situation gets out of hand.
Here for you 24/7/365 - Confidential services and work-related crisis counseling is available to all benefits-eligible employees, at no cost, whether you’re enrolled in a medical plan through Cigna or not.
Employee Assistance services can help with parenting and relationships, stress, anxiety or depression.
Work-Life services include child care, lactation consulting and milk shipping, elder care, legal and financial services and life event planning.
Connect with a licensed, professional Employee Assistance counselor anytime, day or night. Get support for a variety of issues including family and relationship issues, stress, anxiety and addiction. Take advantage of face-to-face counseling, telephone support and online resources.
If at any time you need a to connect with a provider, our Employee Assistance professionals can help with your search, and can even reach out to potential providers on your behalf.
Get help for a wide range of issues
Stress, anxiety, and depression
Marriage, family, and relationship issues
Alcohol and drug abuse and dependency
Problems in the workplace
Changes in mood
Grief and loss
Responses to traumatic events
Management Consultation and Referral Services
Ways to connect with an Employee Assistance professional
Face-to-face counseling sessions
Telephone consultation, including for urgent concerns that require you to speak with a clinician immediately
Take advantage of online resources
Interactive tools and educational materials on work and life topics
Monthly wellness seminars
Legal Resource Center
Seminars on topics such as autism, eating disorders, substance use and children’s behavioral health issues
We can also direct you to a variety of helpful resources in your community.
These services are provided by Cigna. To connect with an Employee Assistance professional, or get help finding a provider, contact Cigna at 877.576.2007 or search our provider directory on myCigna.com.
You’ve got a lot on your plate. Whether you need help right away or want to plan ahead, your Work-Life specialists are here to make your life easier. Get help with almost anything – from child care, parenting and lactation consulting and milk shipping, elder care to legal and financial matters.
Whatever your situation, we’re here to help
Assist you with your work-life matter or help research additional resources
Refer you to qualified service providers to fit your needs and budget
Provide timely follow-ups until you’re satisfied
Work-Life specialists can assist you in a variety of ways
Child care – locating child care, back-up care or daycare options that fit your requirements
Parenting – pregnancy and infertility, adoption, postpartum, returning to work after a leave, children with special needs and resources for all educational and developmental stages
Lactation support - board certified lactation consultants to assist 24/7 with proper positioning techniques, overcoming challenges, preparing for return to work, and weaning the baby, a kit containing free products and information — and breast milk shipping for JPMorgan Chase employees during business travel
Elder care – offers resources and referrals for care providers, housing options, safety, health and daily living assistance
Education – elementary school, public and private schools, college planning and researching financial aid
Financial matters – connecting you to financial professionals who can help with budgeting, credit repair, debt management, debt consolidation, saving for college, retirement planning and more
Legal matters – connecting you to legal professionals who can help you with real estate planning and tenancy, estate planning, divorce, and child support and custody*
Home maintenance – connecting you to home improvement or repair specialists
Identity theft recovery – consult with a fraud resolution specialist
Life event kits – you may be eligible to receive a complimentary kit containing free products and information to help you with parenting and adult care responsibilities
Get help planning for life events
Specialists can help you prepare for a baby, wedding, move or any other major life event. They can offer assistance with pet care, daily needs and overall career and wellness.
These services are provided by LifeCare.
* Legal consultations related to employment matters are not available under this program.
This program can help with a wide range of concerns, but in an emergency, always call 911.
Employee Assistance & Work-Life services are completely confidential. Your privacy is important to us and is protected by state and federal laws. LifeCare is an independent company/entity and not an affiliate of Cigna. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation. Employee Assistance and Work-Life services are administered by Cigna Behavioral Health, Inc. or its affiliates and contracted companies. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.
The JPMorgan Chase U.S. Benefits Program is available to most employees on a U.S. payroll who are regularly scheduled to work 20 hours or more a week and who are employed by JPMorgan Chase & Co. or one of its subsidiaries to the extent that such subsidiary has adopted the JPMorgan Chase U.S. Benefits Program. This information does not include all of the details contained in the applicable insurance contracts, plan documents, and trust agreements. If there is any discrepancy between this information and the governing documents, the governing documents will control. JPMorgan Chase & Co. expressly reserves the right to amend, modify, reduce, change, or terminate its benefits and plans at any time. The JPMorgan Chase U.S. Benefits Program does not create a contract or guarantee of employment between JPMorgan Chase and any individual. JPMorgan Chase or you may terminate the employment relationship at any time.
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